Insurance Law and Claims Consulting


Serving the insurance, reinsurance and alternative risk sectors of the industry, the insurance services team at Paul Frank + Collins provides our clients with an innovative and adaptive service platform to meet a variety of insurance law needs.

The Insurance Law Practice
We provide "bespoke" services for insurance clients with particularized needs across a variety of coverages, including property and casualty, environmental, energy, professional and other specialty lines. We add leverage and value through a broad array of senior contacts in the industry, including underwriters, brokers, claim managers, adjusters and investigators. We work with a detailed knowledge of the London, Bermuda, and U.S. markets. Our approach is pragmatic and we make it a point to know our clients’ needs.  

Our Insurance Law Team focuses on:

  1. Litigating coverage and bad faith claims, throughout the United States on behalf of insurers.
  2. National, regional and local coverage advice and insurance litigation.
  3. Monitoring counsel for excess and open market insurers in high severity claims with a focus on energy and property losses.
  4. Defending insurers in multi-district complex litigation.
  5. Arbitration.
  6. Counseling insurers through regulatory inquiries.
  7. Insurance policy drafting and restructuring.
  8. Reinsurance recoveries.
  9. Special projects, including evaluating changes in insurance industry standards, developing comprehensive claims handling practices, training nation-wide adjusting forces on specific claim trends/issues and delicate internal investigations. 
Claims + Underwriting Audits
We provide sophisticated audit services. Depending on the client’s need or preference, these services are delivered through the law firm or through our wholly owned limited liability company, PF+C Insurance Services. Our consulting team includes insurance lawyers and professionals recruited from inside the industry, working together to provide our clients uniquely qualified perspectives and assistance. The Consulting Practice regularly audits claim handling best practices and reserve adequacy of TPAs, insurers and underwriting agents for a variety of insurance and reinsurance clients in the London, Bermuda and U.S. markets. On a selective basis we also perform underwriting audits. Our audit experience extends throughout the United States, and into Canada, the Bahamas/Caribbean and the United Kingdom. We are also experienced auditing in situations where a client suspects its interests may be jeopardized.
Claims Management
We provide claim management services, both on a portfolio and individual loss basis. Our portfolio claim management focuses on the captive and alternative risk sectors, for whom we manage a range of professional and general liability claims arising across the globe. In the area of individual loss management, we handle high severity claims, acting in either an outsource function or in a hybrid monitoring counsel/claim handler role as necessary.  We are cost effective, and augment the client’s claims staff with specialist skills when needed on particular claims, allowing them to maintain standards on their other claims.

Our claim management service utilizes a qualified panel of local assets to assist us wherever the claim is located, including adjusters, lawyers, investigators and facilitators.

Insurance Services Professionals

Matt Pifer
Matthew E.C. Pifer
Group Practice Leader 
Nolan Burkhouse
Nolan C. Burkhouse
Insurance Law
Practice Manager
John Draper
John H. Draper, IV
Audit Practice Manager

Pamela L. Eaton
Matt Ferrigno
Matthew A. Ferrigno
Matt Ferrigno
Benjamin L. Gould

Stephanie J. Mapes
Captive Practice Leader
Pete McDougall
Peter J. McDougall
Megan A. Sigur
Megan A. Sigur
Steve Soule
Stephen J. Soule
Bill Riley
William D. Riley
Katie A. Haining
Katie A. Haining, CPCU, AIC, ARe
Claims Associate

Attorney Locator:

Search our database of talented law professionals by name or by practice area.




Latest News:

September, 2015 - PF+C Voted Best of the Best by Champlain Business Journal Readers

September, 2015 - PF+C Sponsors University of Vermont Medical Center Mother-Baby Unit

August, 2015 -
Attorney Pocius Invited to Join the Claims and Litigation Management Alliance

August, 2015 -
S. Crocker Bennett, II Named the Best Lawyers' 2016 Burlington Medical Malpractice "Lawyer of the Year"

August, 2015 -
Nine PF+C Attorneys Named to 2016 Best Lawyers® in America List

August, 2015 -
Vermont Wins Top U.S. Domicile for Captive Insurance for Third Year

July, 2015 -
Megan A. Sigur Admitted to Vermont Bar

July, 2015 - U.S. DOL Issues New Independent Contractor Interpretation

June, 2015 - PF+C Recognized by Chambers & Partners USA 2015

June, 2015 - Attorney Adeline Simenon Participates in Vermont-Quebec Enterprise Initiative

>> View All Recent Entries

Practice Areas

Paul Frank + Collins represents employers in a variety of settings and has litigated employment lawsuits in both federal and state courts as well as through arbitration proceedings. Read more about Employment Law…